WHAT ARE COOKIES?
A cookie is a small file of letters and numbers that a website stores in your browser. Cookies let a website remember you as you move from page to page, for example so that the items you add to your basket are still there when you go to the checkout.
WHY YOU NEED COOKIES TO SHOP WITH US
Our website uses a small number of strictly necessary cookies to keep your shopping basket, let you sign in to your account and check out securely. These cookies are essential, so they are always on and do not need your consent.
If your browser is set to block all cookies, these features will not work. For example, items will not stay in your basket and you will not be able to complete an order.
Allowing these cookies does not mean you agree to analytical, functionality or targeting cookies. You choose those separately in our cookie settings, and you can decline them and still shop with us. Find out more in our Cookie Policy.
HOW TO ALLOW COOKIES
Follow the steps for your browser below. Browsers change their menus from time to time, so if your screen looks different, use the “More help” link for your browser.
Google Chrome (computer)
- Click the three dots (More) in the top-right corner and choose Settings.
- Click Privacy and security, then Site settings.
- Click Additional content settings, then On-device site data.
- Select Allow sites to save data on your device.
More help: On-device site data in Chrome
Google Chrome (Android phone or tablet)
- Tap the three dots (More) to the right of the address bar, then tap Settings.
- Under Advanced, tap Site settings, then On-device site data.
- Turn On-device site data on.
More help: On-device site data in Chrome on Android
Microsoft Edge
- Click the three dots (Settings and more) in the top-right corner and choose Settings.
- Click Privacy, search, and services, then Cookies.
- Turn on Allow sites to save and read cookie data (recommended).
More help: Manage cookies in Microsoft Edge
Safari on Mac
- Open Safari and choose Safari > Settings from the menu bar.
- Click Advanced.
- Untick Block all cookies.
More help: Safari advanced settings on Mac
Safari on iPhone or iPad
- Open the Settings app.
- Tap Apps, then Safari (on older versions, tap Safari straight away).
- Tap Advanced.
- Turn off Block All Cookies.
More help: Manage cookies in Safari on iPhone
Mozilla Firefox
- Click the menu button (three lines) in the top-right corner and choose Settings.
- Click Privacy & Security and scroll to Cookies and Site Data.
- Click Manage Exceptions, enter https://www.lightplan.co.uk, click Allow, then Save Changes.
More help: Manage cookies in Firefox
Once you have changed the setting, refresh this page and try again.
STILL HAVING TROUBLE?
If you have allowed cookies and our website still is not working as it should, please contact us and we will be happy to help.